Customer Support Channels
A 1–hour Response Guarantee
Our client service crew is qualified to fairly quickly deal with all Linux web hosting customers’ queries and advise questions. Via our ticketing system, it will be possible to supply your question and a support team fellow member will, no doubt return to you in only max one hour. Basically, practice has revealed that the common reaction period is 20 mins.
A Top–quality Support Service
Contact us anytime needed. Our crew of specialists will undoubtedly be on the web for you 24x7x365 to respond to all of your queries and to solve any situation you will have. You will be able to send us a help support ticket from your Site Control Panel or drop an email message anytime. In addition, on business days, you can ring us or make use of the live chatting service.
An Intuitive Help Section
The Control Panel includes a detailed know–how base that’s incorporated into all sections. In each area, you will find a Help press button that will load for you a list of step–by–step courses on how to apply a selected function or perform a selected action. Additionally, we have produced short training online videos as a way to get a better idea of the Control Panel’s interface.