Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Answer Warranty

  • Our group of service technicians will try their best to reply to your assistance demands within approximately 1 hour. If, however, the issue you have stumbled upon demands aid from the Admin =Department,= we will address the ticket to the person on duty and will submit a reply to inform you.

  • Top quality support service
  • Top–quality Tech Help Service

  • We’ll be on line for you 24x7x365 to provide you with useful information and technical support as well as to help you with any problem that you might stumble upon whilst working with your virtual server. We’ll support all installed in advance software applications, like your Operating System, server admin panel (depending on the VPS type) and the Site Control Panel made completely by our company.

  • Intuitive help center
  • An Intuitive Help Section

  • An exhaustive and routinely updated articles base is included in our in–house built Site Control Panel. It gives you quick tips about how to execute all the main site supervision jobs. The Help section provides descriptive how–to article tutorials and step–by–step video courses. You can access the Help zone by hitting the Help or Video buttons in the upper right corner of each Control Panel section.