In case you have ever had a web hosting account before or you have dealt with any kind of online service, you probably know from your own experience that for some things it is better to talk to a live person over the phone instead of exchange support tickets or email messages. In order to know more about a particular service before you buy it or if something small-scale needs to be done, for instance, it will be far easier and quicker to get it done in real time. When you can seek the advice of representatives by phone, it is also very likely that you are using the services of a real hosting provider, not a reseller. The level of support that you'll get over the telephone differs between different suppliers - from standard issues to dedicated tech support. Usually most suppliers offer pre-sales assistance and 1st level telephone support, while more complex technical matters are resolved via email and tickets.

Phone Support in Web Hosting

If you decide to take advantage of one of our Linux web hosting, you will be able to contact our support team over the phone for 14 hours per day. We can assist you in choosing the ideal package for your web sites as we believe that it is better to discuss such matters with a live person. If you already own an account, we can help you with all your sales/billing questions as well as general matters, even with some technical situations which do not need a long time or escalation to an administrator because it is better to open a support ticket for time-consuming problems so as to have the correspondence in a single place. We have telephone numbers in the United States of America, Great Britain and Australia, so you'll be able to call the one you prefer and speak with one of our agents.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there is always someone to help you when you have any questions about the semi-dedicated server plans that we offer. Whether you would like to know more about the plans, you have a billing issue or some general problem, you can give us a call. Despite the fact that some more complicated matters could need a ticket in order to give some time to our tech support crew to investigate, we can help you with many tech questions on the phone as well, saving you time and efforts. As we have data centers on three different continents - in the U.S.A., Great Britain and Australia, we have local phone lines in all of these countries as well. If you're in a different country, we have a global number where you are able to get in touch with us.