Live Chat Support in Web Hosting
As we believe that a number of situations can be resolved when you talk with a live person, we supply a live chat service for all of our potential and existing customers. Our chat is available every day and our customer care representatives will assist you with a variety of questions and troubles. In case you aren't our client yet, you can learn more about our web hosting plans and the web hosting environment in general so as to be certain that your web sites will operate effectively on our servers. If you already have an account and you have some questions or you experience any kind of issues with any of our solutions, you'll be able to join us on our live chat and we will supply you with the necessary information or help you troubleshoot the problem. You will have to open a trouble ticket for some troubles which require more time or the expertise of a sysadmin, but for a variety of basic issues you will get help right away.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support as part of our services, which means that any time you have any questions regarding our Linux semi-dedicated hosting packages, you can talk with our customer support team anytime regardless of whether you have already purchased an account or not. Generally, the chat service is for billing, pre-sales and common questions and troubles, yet we are able to help you with a lot of technical questions as well. We can help you choose the optimal package for your sites in case you do not have an account yet, we can answer any kind of billing questions or concerns you may have or we can help you with installing your new email address on your personal computer or smart phone - all this will be done in a timely manner since our live chat service is online all day, every single day. Every time you require support, you'll be able to talk to an agent and save a long time.