Service Uptime Guarantee in Web Hosting
We guarantee 99.9% service uptime for each web hosting account on our servers. We use an innovative cloud web hosting platform in which every part of the web hosting service is managed by an independent set of web servers, thus if one machine fails, the remaining ones within the cluster will take over right away. The cloud platform also cuts down the overall load considerably, so the web hosting service is much more stable when compared with a service by which everything runs on just a single machine and your sites are going to perform in the very best way. We also have redundant Internet lines and diesel-powered backup generators to be sure that your internet sites will stay online no matter what. Software and hardware firewalls ensure the proper operation of our machines in the event of DDoS attacks whereas in the case of any software trouble, we have admins keeping track of the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server packages include a 99.9% uptime warranty. In fact, you will not detect any downtime or service disturbances at all due to the fact that we employ a groundbreaking cloud platform and rather than running everything on just one server as most companies do, we have separate clusters of servers that manage each service - files, e-mail messages, CP, databases, and so on. We have a custom made load-balancing system, so our website hosting service is far more stable than what you'd typically find available. To make certain that nothing will interrupt the work of your sites, our web server facilities have diesel powered backup generators and a few separate Internet providers. We have software and hardware firewalls to prevent DDoS attacks and professionals overseeing the servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS Hosting
If you obtain a Virtual Private Server from our company, we warrant that the physical hosting server your account is created on is going to be up and running at least 99.9% of the time. While we cannot control what you do with the Virtual Private Server and what you set up on it, we're going to make certain that the main web server will work 24/7 without any disturbances. Our facilities have a number of Internet providers and backup generators to ensure the continuous work of all web servers accommodated there. If you experience a difficulty with any virtual server on the physical one, we've got a group of skilled admins to resolve it in a very timely manner and to make sure that the other virtual private server accounts on that web server won't be affected. We use only new, thoroughly tested hardware components for all the web servers in which new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Web Hosting
All of our dedicated solutions come with a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are contained in the other .01% of the time. We test every server extensively before we hand it over to the customer and we employ new hardware components in order to avoid any probability of hardware troubles. Any unforeseen software troubles will be resolved straight away by our system administrators as they keep tabs on all machines 24/7. To avoid infrastructural complications, our data center in downtown Chicago employs powerful diesel backup generators, while the connectivity to the machines is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your websites are flooded, we can take action instantly and filter the unwanted traffic before it reaches your dedicated server and interrupts the proper work of your sites.