Lots of individuals who begin using their very first hosting account, or change companies, typically have inquiries with regards to how particular procedures are carried out or confront complications when setting up various things like emails, site settings, and so on. This is why, lots of hosting providers have compiled documentation with the most popular questions and problems so as to help their clients get info swiftly and seamlessly. As a result, the help desk staff representatives can spend more time on actual problems that some customers may be experiencing, since the solution for the smaller things will be available on the Internet and clients will be able to handle them without having to contact the client service team. Having thorough documentation is vital, particularly for new customers with no prior experience whatsoever, because the web hosting service entails a ton of functions and many people can get baffled about what to do. A good information repository can both help you accomplish the operations that you want and acquaint yourself with how the web hosting service functions in general.

Extensive Online Documentation in Web Hosting

All Linux web hosting that we are offering come with a detailed knowledge base where you can find all you should know with regards to your web hosting account. Irrespective of whether you are aiming to create a brand new MySQL database, to redirect a domain name by means of an .htaccess file or to set up an e-mail account on your desktop computer or mobile phone, you can just read our help articles and all the info that you need will be there. When you open a specific section of your Hepsia Control Panel, you can see articles that are dedicated to the features that you can access through it. If you’d like to check the complete list of articles and get informed about all the features that Hepsia offers, or only to read general information about the web hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our best to encompass any complication that you may come across, but in case you don’t find the information that you are looking for, you can always contact us, as our help desk support team representatives are working 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an in-depth online knowledge base for all our current and future customers, so if you get a semi-dedicated server package from us, you will be able to find any information that you’re looking at any moment. We’ve got a myriad of informational help articles, which will help you better understand what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are just two instances. Our instructive guides will help you accomplish anything you need – extract the contents of an archive, import a database, redirect a domain name, etc. In addition, we also have troubleshooting instructions, which will allow you to find out what spurs a certain problem and the likely solutions for it. In case you cannot send emails or your domain name returns a 500 Internal Server Error message, for instance, you can examine our knowledge base and correct the issue momentarily. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.